ITE Case Studies

Using BMC Software to provide 360 degree coverage for your Enterprise IT Infrastructure

Your servers are the guts of your IT Infrastructure. Failure or degraded performance are not options. But as the complexity and size of your server grows with new applications and requirements, how do you prevent disaster from happening without an army of administrators? Your budget won't handle extra bodies to keep everything running smoothly, but the servers must stay up at peak performance. How do you cover all your bases within the strain of shrinking IT budgets?

That's where BMC's software suite comes in. More than world-class management software, BMC provides a unified platform upon which you can simplify and automate you IT infrastructure. This software suite provides these advantages within an ITIL-compliant framework that can ensure your IT infrastructure and systems are optimally managed and operating. The BMC Business Service Management (BSM) software suite provides full coverage of your IT assets with:

IT Support - A simplified and automated approach to providing IT system and business service support, all with straight-forward methods to implement ITIL effectively. Applications include BMC Remedy Service Desk and associated ITIL Applications)
IT Monitoring and Operation - IT management software that proactively identifies and resolves issues across all platforms (mainframe, distributed, virtual) and applications that run on them. Applications include BMC Performance Management, BMC Capacity Management, and BMC event and Impact Management (BEM/SIM)
IT Planning and Governance - Managing the supply and budget process while ensuring policy and regulation compliance, both internal and external. Applications include the BMC IT Business Management Suite
IT Infrastructure Data Integration - Discover, model and visualize your IT Infrastructure in a Configuration Management Database (CMDB) that establishes a single source of truth for your IT assets and processes. Applications include BMC Atrium CMDB, BMc Atrium Discovery and Dependency Mapping, and BMC Analytics for BSM

Why ITE?

ITE has been providing BMC development, integration and maintenance services for over 10 years. We have successfully integrate BMC software into a large variety of environments, and also with other software applications. We are able to provide engineering and support services across the spectrum of applications to provide the full spectrum of support that is the advantage of the BMC Software approach. We integrate ITIL business process consulting services with our extensive design and deployment experience to solve your most pressing IT management problems. Our experience in classified and unclassified environments give our personnel a unique perspective and ability to provide successful services in any situation.

For more information on the BMC Software Sutie and how ITE can help integrate it for you to meet your IT challenges, please contact John Abdullah, john.abdullah@iteonline.com or at (703) 716-4090 for additional information on our capabilities and to set up a discussion to see how we can help you meet your IT management needs